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How mantra88login Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team — and how we protect it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device data policyYour right to access or delete dataDirect contact path for data requests
mantra88login How mantra88login Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to access, update or remove data tied to your account — including payment records from DANA, OVO or GoPay transactions — our support team handles privacy requests directly. Players in Tangerang and across Indonesia can reach us through the channels below. We aim to acknowledge every data request and respond with a clear next step.

Live Chat Open the live chat widget inside your account dashboard to submit a data access or deletion request. We pick up privacy queries during active support hours.
Email Support Send your privacy request by email with your registered account name and a description of what you need — correction, export or removal of your personal data.
Account Help Centre Use the Help Centre inside your account to log a privacy ticket. Our team reviews it, verifies your identity, and confirms the action taken on your data.
DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

We handle your data the same way we handle your wallet balance — carefully, with a clear process and no unnecessary sharing. Every account action, from a GoPay deposit to a live chat session, generates data we are responsible for. Here is how we manage it in practice.

Encryption in Transit and at Rest

All data you submit — registration details, payment references from DANA or OVO, support messages — is encrypted using SSL during transfer and stored in encrypted form on our servers.

Cookie Use and Device Data

We use cookies to keep your session active, remember your login state and measure how the lobby performs on your device. You can manage cookie preferences through your browser settings at any time.

Retention and Deletion

Account data is kept while your account is open and for a post-closure period under applicable rules. When the retention period ends, or if you request deletion, we remove your personal records from active systems.

Who Can Access Your Data

Only authorised staff and contracted processors — like the payment gateways handling your GoPay or DANA transactions — can access your data, and only for the purpose it was collected.

Your Privacy Questions, Answered Directly

These are the questions we hear most from account holders about how their data is stored, who can see it, and how to act on their rights. If your question is not here, open a support ticket and we will respond with a specific answer.

We collect your name, email, mobile number and any identity documents you submit for verification. Payment references from DANA, OVO or GoPay transactions are also recorded by our payment processor.

No. We only store a transaction reference and wallet identifier passed by the payment gateway. Your full DANA or OVO login credentials never pass through our systems.

Contact us via live chat or email with your registered account name and ask for a data export. We verify your identity first, then provide a copy of what we hold.

Yes. Submit a deletion request through our support channel. We will remove your personal data from active systems once any legally required retention period has passed.

We keep data for a post-closure period as required by applicable regulations. Once that period ends, your personal records are removed from our active databases.

We use cookies to maintain your login session and monitor lobby performance on your device. You can disable non-essential cookies through your browser settings without losing account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.