What We Collect and Why We Use It
When you open an account with us, we collect the details you submit at registration — your name, email address, mobile number and, where applicable, identity verification documents. When you fund your account through DANA, OVO or GoPay, our payment processor records the transaction reference and
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wallet identifier, not your full wallet credentials. We use this data to verify your account, process deposits and withdrawals, and respond to your support requests. We do not sell your personal data to third parties. We may share limited data with payment processors and fraud-prevention services
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strictly to complete your transactions. Data linked to your account — including deposit history tied to OVO or GoPay — is retained for as long as your account is active and for a period after closure as required by applicable regulations. Where local law governs data
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retention in Indonesia, those rules apply. You can request a copy of your data or ask us to correct it at any time through our support channel. All data is stored with encryption in transit and at rest.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.