Reference

Understand the Rules Before You Open an Account

These legal terms set out how mantra88login operates, what you agree to when you access the platform, and how your account and wallet activity are governed.

Account eligibility rulesDANA, OVO, GoPay wallet termsJurisdiction-dependent accessData handling conditionsAccount termination rights
mantra88login Understand the Rules Before You Open an Account
HOW WE HANDLE THIS

Data, Security and Your Account Rights Explained

Knowing how we hold and protect your information is part of making an informed decision about using this platform. Here is how we approach the four areas that matter most to your account security and legal standing.

Data We Collect and Retain

We collect account registration data, wallet transaction records from DANA, OVO, and GoPay, and session activity. Retention periods follow the applicable jurisdiction's data rules, not an internal preference.

Cookie and Session Handling

Cookies maintain your logged-in session and remember your lobby preferences. You can clear cookies through your mobile browser settings, though this will require a fresh login and PIN confirmation on next access.

Account Security Practices

Account access uses OTP verification tied to your registered mobile number. We do not store full wallet PINs. If you suspect unauthorised access, lock your account immediately through the security settings tab.

Requesting Changes or Deletion

To update personal details or request account data deletion, contact us via the email channel with your account ID. Wallet identity changes require fresh verification before any transaction is processed.

LEGAL CONTACT PATHS

Reach Us About Policy and Account Legal Queries

If you have a question about how these legal terms apply to your account, or you need to request a formal review of a decision affecting your access or wallet, our support team handles legal-adjacent account queries directly. Provide your registered account details and the nature of your request when you contact us — this speeds up the review process considerably.

Team online

Live Chat Support

Access live chat through your account dashboard. For legal or policy disputes, describe the issue clearly and request escalation to the account review team.

Email Query Channel

Send detailed policy or account legal queries by email. Include your account ID and the DANA, OVO, or GoPay wallet number linked to your account for faster handling.

In-Account Help Centre

The help centre inside your account holds copies of current policy versions. Use it to track any formal request or complaint you've submitted through official channels.

Common Legal and Policy Questions Answered

These are the questions we see most often about account terms, data rights, and what our legal policy actually means for your access and wallet use.

Yes. Browsing or logging in constitutes acceptance of the current terms. If you do not agree, you should close your account and stop using the platform immediately.

Access depends on local law and is available only where your region's regulations permit it. We do not override local legal restrictions, and eligibility is your responsibility to confirm.

Wallet name matching is part of our identity verification process. A mismatch flags a potential security issue and can result in withdrawal holds until the account ownership is confirmed through our review process.

Send a data access request to our email channel with your account ID. We'll confirm what data is held and provide it in a readable format within the timeframe required under applicable rules.

A suspended account's pending balance is held during the review period. We do not process outbound GoPay or OVO transfers until a suspension review is completed and the account status is resolved.

We update this page when terms change. Continuing to use the platform after a revision means you accept the new version. We recommend checking this page periodically rather than waiting for a notification.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.